Refund policy
At VERI VERI, we want you to feel confident with every purchase. If something isn’t right, we’re here to help with a simple and fair return process.
⸻
Return Eligibility
To be eligible for a return, items must:
• Be unused, unworn, and in original condition
• Include all original packaging and tags
• Not show any signs of damage caused by the customer
Returns that do not meet these conditions may not be accepted.
⸻
Return Timeframe
You can request a return within 3 Days of receiving your order.
Requests made after this period may not be eligible.
⸻
Refund Process
Once your return is received and inspected:
• You will be notified via email at [EMAIL ADDRESS]
• If approved, your refund will be processed to your original payment method
Please allow 3 to 5 days for the refund to reflect in your account, depending on your payment provider.
⸻
Exchange Policy
We offer exchanges for:
• Size issues
• Defective or damaged items
If you would like to exchange an item, please contact us at [EMAIL ADDRESS] within the return period. Exchanges are subject to product availability.
⸻
Damaged or Defective Items
If your item arrives damaged or defective:
• Contact us within 3 Days of delivery
• Provide clear photos of the issue
We will arrange a replacement or full refund at no additional cost.
⸻
Non-Returnable Items
The following items are not eligible for return:
• Items purchased on sale or discount (if applicable)
• Worn or washed items
• Gift cards or promotional items
⸻
Return Shipping
• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Shipping charges are non-refundable
We recommend using a trackable shipping service, as we are not responsible for lost returns.
⸻
Need Help?
For any questions regarding returns or refunds, feel free to contact us at [EMAIL ADDRESS]. We’re here to make your experience smooth and reliable